FAQ

Here are some common questions about me, my business, and everything I do!

Collapsible content

What is your jewelry made out of?

All my jewelry is lead and nickel free and skin safe. My gold earring hooks are made out of 18k gold plated stainless steel and my silver hooks are surgical stainless steel.

My enamel pieces are usually zink alloy and should not cause any irritation.

Is your jewelry hypoallergenic?

Yes! Most of my pieces are hypoallergenic. All the hooks are made out of the best quality materials to make sure there is no skin irritation. The enamel pieces are made out of zinc alloy, but they do not touch your skin.

However, I cannot guarantee that my jewelry will not cause reactions in those with sensitive skin, so I recommend reading the metals carefully and making your own decisions based on your sensitivity.

Do you offer custom or made-to-order designs?

Yes! I am open to commissions during the summer from June to August. I do not offer commissions outside of this time so I can focus on my schooling.

Some of my pieces (such as my bellflower drop earrings collection) are completely customizable. You can pick the style, up to three bellflower colors for each earring, the type of metal and chain you want.

(Note: I do not offer custom pendants, charms, or anything else that requires welding, metalworking, or resin work. All materials (charms, chains, hooks, etc) are bought from private vendors and are not made by me unless otherwise specified.)

What is your return or exchange policy?

I do not accept returns or exchanges. If a piece comes damaged, please contact me with photos so I can issue a refund.

How long does shipping take, and do you offer expedited shipping?

Shipping will usually take around 2 weeks as I get orders out. I do not offer expedited shipping, so please order gifts in advance!

Do you ship internationally?

Due to the small-scale nature of my business I do not offer international shipping.

Can I make changes or cancel my order after placing it?

No, all orders are final, please pay close attention during checkout.

What payment methods do you accept?

Major credit/debit cards (Visa, Mastercard, Amex, etc.), Apple Pay, Google Pay, and Shop Pay.

Are there any special discounts for bulk orders or wholesale?

I do not offer bulk or wholesale orders due to the small-batch nature of my business. I will not accept orders buying in bulk, and most transactions will be limited to 3-4 pieces per customer.

Why do you not accept orders during certain weeks?

Because I'm a full-time student, I do not always have time to devote to filling out orders and making things for customers. At certain times such as midterms, holidays, and other events, the online store will be closed so I can focus on other responsibilities.